(Image source from: Twitter.com/airindia)
After a mid-air glitch, a Tata-owned Air India flight from Delhi to San Francisco has landed in Madagan. AI173 has raised an engine glitch and with no option left has landed in a remote town of Russia, Magadan. A replacement flight was sent to Madagan on Wednesday evening. People were stranded at Magadam more than 24 hours. Later all the passengers (216) and 16 crew members safely landed at San Francisco.
#AI173 with 216 passengers stuck in Magadan, Russia since 2 pm IST Tue 6/6 after technical issues. Passengers staying at makeshift accommodation in a nearby school. Conditions have become miserable, no updates from @airindia, bad food. Crew not helping. @PMOIndia @DrSJaishankar pic.twitter.com/05NprP9PCw
— Dipankar Niranjan (@dip_niranjan) June 7, 2023
On Thursday Air India flight reached the destination (San Francisco- SFO) at around 00:07 hours (local time). All the passengers have provided the necessary assistance like medical assistance and clearances after landing at SFO.
Air India chief customer experience and ground handling officer Rajesh Dogra on Thursday responded to the painful travel of the passengers, which nearly took 56 hours to reach the destination after departing from Delhi. Air India has announced a full refund of the fare of the ticket price in addition they are also going to provide a voucher for future travel in Air India.
Air India to give refunds to passengers on its SFO flight for the Russia detour. What changed between peegate and now? Well done! But qs for later. https://t.co/OFqNw4AOYy
— Jagriti Chandra (@jagritichandra) June 8, 2023
